Volvo Car Ireland Limited has announced a voluntary safety recall for certain Volvo EX30 vehicles following the discovery of a software error affecting the digital display.
The recall, issued on 10 May 2024, involves 565 vehicles in the Republic of Ireland, produced between 6 September 2023 and 30 April 2024.
In rare cases, a fault in the vehicle’s display software may cause the screen to enter “test mode” at startup, which prevents key driving information, such as vehicle speed, from being shown — posing a potential safety risk to drivers.
This recall has been officially reported to the Competition and Consumer Protection Commission (CCPC).
Affected Vehicles
| Model | Production Dates | Affected Units (Ireland) |
|---|---|---|
| Volvo EX30 | 6 Sep 2023 – 30 Apr 2024 | 565 |
A total of 565 Volvo EX30 vehicles in Ireland are impacted by this recall.
Details of the Fault
Volvo has identified a software glitch within the central display module of certain EX30 models.
Nature of the fault:
- During vehicle start-up, the main display screen may mistakenly enter “test mode”, a diagnostic state normally used during factory servicing.
- When this occurs, critical driving information — including vehicle speed, warning lights, and other key indicators — may not appear on the screen.
Root Cause
A software coding error in the display system may fail to correctly load the normal driver interface during ignition.
Correction
Volvo will deploy an updated software version to fix this issue and ensure proper display initialization during vehicle start-up.
Risks and Safety Concerns
The absence of critical information such as speed readings, warning alerts, or indicator lights could lead to driver distraction or unsafe driving conditions.
Although this malfunction is rare and temporary, the inability to view speed data means the vehicle does not comply with road safety standards.
Volvo has confirmed that there have been no reports of accidents or injuries in Ireland related to this defect.
What Owners Should Do
Owners of affected Volvo EX30 vehicles will be contacted directly by Volvo Car Ireland Limited or an authorized Volvo dealer.
The recall remedy includes:
- Installation of updated display software to prevent “test mode” activation.
- Full system diagnostic verification after the update.
All recall actions will be performed free of charge.
Owners should schedule an appointment with their Volvo service center as soon as they receive the recall notice.
How to Check if Your Car is Affected
You can check if your Volvo EX30 is part of this recall by:
- Visiting the Volvo Ireland Recall Checker
- Entering your Vehicle Identification Number (VIN).
- Checking the CCPC product recall database
- Contacting Volvo Customer Care Ireland
Official Sources
FAQs
1. Why is Volvo recalling the EX30 in Ireland?
A software error may cause the display to enter “test mode” during start-up, preventing key driving information like vehicle speed from showing.
2. How many vehicles are affected in Ireland?
A total of 565 Volvo EX30 vehicles produced between September 2023 and April 2024 are affected.
3. What risks does this fault pose?
If the display doesn’t show vehicle speed or warnings, it could cause unsafe driving conditions.
4. How will Volvo fix the issue?
Dealers will install updated display software and verify proper system function — free of charge.
5. Is it safe to drive before the update?
Yes, but if your screen fails to show speed information, stop driving and contact your Volvo dealer for immediate assistance.
Disclaimer
This recall summary is for informational purposes only. Please verify details with the official recall authority or your vehicle manufacturer.
